Frequently Asked Questions

General Questions

1. What does GTA Fitness specialize in?

We specialize in providing a diverse range of high-quality home gym equipment, catering to various fitness needs. From cardio machines to strength training gear, we have you covered.

2. Is your equipment suitable for beginners?

Absolutely! Our selection includes equipment suitable for users of all fitness levels, from beginners to seasoned athletes.

3. Do you offer warranties on your products?

Yes, we stand by the quality of our products. Most of our equipment comes with manufacturer warranties. Check individual product descriptions for specific warranty details.

4. How can I contact customer support?

You can reach our customer support team by email- info@gtafitness.net

Ordering and Shipping

5. How do I place an order?

Simply browse our online store, add desired items to your cart, and proceed to checkout. Follow the prompts to complete your order.

6. What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment options such as PayPal.

7. How can I track my order?

Once your order is dispatched, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account on our website.

9. Why is shipping expensive?

Delivering gym equipment is one of the hardest products to ship due to the heavy weight. Most companies do not accept shipping gym equipment because of the difficulties and excess fees for oversized items, however, we have partnered up with the largest shipping companies to ensure most competitive rates and fastest time!

8. Do you ship internationally?

Unfortunately as of right now we only offer Canada. We are currently working on expanding into the USA. 

Product Information

9. Are your products easy to assemble?

Most of our products come with clear assembly instructions. If you encounter any issues, our customer support team is ready to assist you.

10. Do you provide product recommendations based on fitness goals?

Absolutely! Contact our customer support team, and they will be happy to assist you in choosing the right equipment based on your fitness goals.

Still Have Questions?

If your question wasn't addressed here, please feel free to contact us. We're here to assist you on your fitness journey!